Terms and Conditions

Welcome to Reina Del Mar B&B. We are delighted you are considering us for your stay. Please read our terms and conditions carefully before confirming your booking. By making a reservation, you agree to the following terms:

1. Booking Confirmation:

• A booking is considered confirmed once you receive a confirmation email from Reina Del Mar B&B.

• Please ensure your booking details are correct. Contact us immediately if there are any discrepancies.

2. Payment Policy:

• Valid credit card is required at the time of booking. For large groups a 50% non refundable deposit may be required.

• We accept payments via credit card or cash.

3. Cancellation and Refunds:

• Due to the intimate size of our property and the impact cancellations have on our operations, we maintain a strict no-refund policy for cancellations made 30 days or more after the booking date. Should you move your check in date to a later arrival you are responsible for full payment without option to cancel.

• For cancellations made within 30 days of the booking date, a full refund will be provided, minus any processing fees.

• This policy is in place to ensure the sustainability of our business and the quality of guest experience.

4. Changes to Booking:

• Any changes to your booking, including dates or guest numbers, are subject to availability and must be made at least 30 days before your scheduled arrival. Changes may incur additional charges.

5. Check-in and Check-out:

• Check-in time is from 3:00 PM to 6:00 PM and check-out time is by 11:00 AM. Early check-in or late check-out may be available upon request but cannot be guaranteed. Check-in after 6pm will incur an additional charge.

6. Guest Conduct:

• Guests are expected to respect the property, staff, and other guests during their stay.

• Any form of nuisance, damage to the property, or violation of our guest conduct policy may result in eviction without a refund.

7. Liability:

• Reina Del Mar B&B is not liable for any loss, damage, or injury to guests or their property during their stay, except where such loss, damage, or injury is due to the negligence of Reina Del Mar B&B.

8. Force Majeure:

• Reina Del Mar B&B cannot be held responsible for failure to fulfill its obligations due to causes beyond its reasonable control, including but not limited to acts of God, government actions, war, fire, floods, epidemics, or disasters.

9. Privacy Policy:

• Personal information collected during the booking process will be used solely for the purpose of your reservation at Reina Del Mar B&B. We are committed to protecting your privacy.

By proceeding with your reservation, you acknowledge and agree to the terms and conditions set forth above. We look forward to welcoming you to Reina Del Mar B&B and ensuring you have a memorable stay.